Support

We're here to help.

Contact Us

Have a question, found a bug, or noticed a model with wrong pricing? Email us and we'll get back to you within 24 hours.

support@getxplained.com

Frequently Asked Questions

How many free questions do I get?
3 AI questions per day on the free tier. The limit resets every 24 hours.
How do I cancel my subscription?
Open iOS Settings → tap your name → Subscriptions → xplAIned → Cancel. You keep access until the end of your billing period.
How often is model data updated?
The model database refreshes every day automatically. New models are typically added within 24 hours of their official release.
A model has wrong pricing or specs.
Email us at the address above and we'll fix it the same day. Pricing data changes frequently and we appreciate the heads up.
How do I restore my subscription on a new device?
Open xplAIned → tap the paywall → tap Restore. Your subscription is tied to your Apple ID.

About xplAIned

xplAIned is an iOS app that helps you understand AI — from individual models to the concepts behind them. The model database is updated daily so you're always reading current information.